Supported living

Supported living homes are lived in all day, and the people who live there rely on things working. We handle repairs, upkeep and small improvements for providers, housing associations and landlords, with visits planned around residents, support staff and routines.

• General repairs and joinery
• Door, lock and window repairs
• Minor plumbing and electrical faults, with qualified engineers brought in where the work requires it
• Handrails, grab rails, ramps and accessibility adjustments
• Making good after damage to walls, doors and fittings
• Painting and decorating of bedrooms and communal areas
• Garden and external upkeep
• Regular site visits with a short written note to the provider

Most expensive repairs start as small, ignored faults. A blocked gutter becomes damp, a failed seal becomes rot. We inspect your properties on a schedule, keep a priority list of what needs doing, and carry out the work in a planned order.

• Scheduled property inspections
• Gutter, fascia and roof edge checks
• Sealant and weatherproofing
• Door, window and ironmongery servicing
• Seasonal checks before winter
• A maintenance plan with a ranked list of works
• Condition notes with photos
• Coordination of specialist servicing

When something fails, the first job is to make the property safe and secure, and the second is to fix it properly. Call us and we will tell you what we can do and when, then keep you updated until the job is closed.

• Door and lock failures, and securing the property
• Water leaks and isolating the source
• Storm and break-in damage, with temporary boarding
• Blocked drains and overflows, through specialists where needed
• Electrical faults made safe by qualified electricians
• Heating and hot water faults, through qualified engineers
• Roof and gutter leaks
• A follow-up visit for the permanent repair

Every week an empty home sits unlet costs rent. We inspect the void, agree a schedule of works, and manage the trades so the property is repaired, decorated, cleaned and handed over against your lettable standard.

• Void inspection and a schedule of works
• Clearance and deep clean coordination
• Repairs, making good and joinery
• Painting and decorating throughout
• Flooring and fittings replacement
• Kitchen and bathroom refresh
• Lock changes and key handover
• A final check against your lettable standard

Shared homes and busy buildings wear quickly. We prepare surfaces properly and use durable, washable finishes suited to high-traffic areas, so the result lasts and the next repaint is further away.

• Interior painting and decorating
• Wallpapering and lining
• Wall preparation, filling and plaster repair
• Doors, skirting and woodwork
• Durable finishes for communal areas
• Ceiling repairs and repainting
• Floor coverings
• Small joinery and fittings

The outside of a property is the first thing residents, visitors and inspectors see. We keep gardens, boundaries, paths and shared external areas tidy and safe, on a regular visit or as a one-off.

• Lawn cutting and hedge trimming
• Weeding, clearing and seasonal tidy-ups
• Fence and gate repairs
• Path, patio and driveway repairs
• Gutter clearing and external cleaning
• Pressure washing
• Bin store and communal area upkeep
• Trip hazard checks on paths and steps

Landlords and providers carry legal duties on gas, electrical, fire and water safety. We coordinate the checks through registered contractors, keep a calendar of when each is due, and carry out the repairs that come out of the inspection reports.

• Coordination of gas safety and electrical condition checks
• Fire alarm and emergency lighting checks, arranged through specialists
• Legionella risk assessment coordination
• Smoke and carbon monoxide alarm checks
• Remedial works from inspection reports
• A compliance calendar showing when each check is due
• Certificates stored and shared with you
• Fire door adjustments and repairs